Frequently asked questions

Answers to the questions we hear most. Still stuck? Email hello@tcgbling.com.

Do you offer bulk or wholesale discounts?

Yes, and they start at two tokens. Bulk discounts apply automatically at checkout with no code needed, and eligible tokens mix and match across designs and artists: 10% off 2 or more tokens, 15% off 5+, 20% off 10+, 25% off 20+, 30% off 50+, and 35% off 100+. Double-sided custom tokens have their own ladder ten points deeper: 20% off 2 or more, up to 45% off 100+. Playmats and add-ons are not included. For larger wholesale or trade orders, email hello@tcgbling.com and we'll sort out pricing for your quantity.

When will my order ship?

Tokens are printed to order in one weekly print run. Order by Monday 16:00 UK time and your order is printed that week and dispatched on Wednesday; orders placed after the cut-off go into the following week's run. If a run slips, we email you. Need it sooner? Add next-day printing in your cart (one add-on per order) and we print and dispatch the next working day. Transit time is on top: about 1 to 3 working days in the UK, 3 to 7 in Europe, 6 to 10 to the US and 7 to 21 elsewhere.

Do you ship internationally?

Yes. TCG Bling ships worldwide from the UK, with tracked shipping to the UK, Europe, North America, Australia and New Zealand, and best-effort delivery to other regions. Shipping is calculated at checkout based on your destination.

Do you offer free shipping?

Yes. Orders ship free to the UK over $25 USD, to the United States over $75 USD and to everywhere else over $50 USD, measured on your subtotal after bulk discounts. Below those thresholds a flat shipping rate is shown at checkout.

Do you offer express shipping?

FedEx Express is available at checkout for the US and Canada. Other regions see tracked and standard options at checkout. If you have a deadline, email hello@tcgbling.com before ordering and we'll advise on the fastest option.

How long until my order ships?

We print to order and are known for fast turnaround, with many orders dispatched within a day or two. Custom or bespoke items take a little longer, and UK bank holidays can add a day. Your order confirmation shows the current dispatch date, and you'll get a dispatch email with tracking when it ships.

What is your return policy?

We offer a 30-day return and refund policy. Items must be unused, in their original condition and packaging, with proof of purchase. Please contact hello@tcgbling.com before returning anything. Custom-made products (once production has begun) and gift cards aren't eligible for return.

What are the cards made of?

Our tokens are printed on premium 350gsm card stock and cut to the exact standard poker / trading-card size — the same size as Magic: The Gathering and Pokemon cards — with rounded corners. Every card is printed to order in the UK.

How thick are the cards? Are they the same as real Magic cards?

The cards are high quality with clear, sharp prints, and many customers rate them as comparable to genuine token cards. They are a thinner stock than official TCG cards, which keeps them affordable and lets us print any custom design quickly. They're made for play and display, not for passing as official cards — we recommend sleeving them.

Can I create a custom token with my own artwork?

Yes. The Magic Token Maker on tcgbling.com lets you upload your own artwork and turn it into a poker-sized token. You can customise the front only, or both the front and back. For best results, upload artwork at roughly poker-card size at 150 to 300 DPI.

How can I contact customer service?

Email us at hello@tcgbling.com — the fastest way to reach us about an order, a custom token, or returns. You can also call or text us on +44 7500 518592, use the contact form on tcgbling.com, or message us on Facebook, Instagram or WhatsApp.

Do you have a physical store or local pickup?

No — TCG Bling is an online-only business. We don't have retail locations or in-store pickup; every order is printed to order and shipped.

Do you have discount codes or promotions?

Bulk discounts of up to 35% apply automatically with no code, starting at 10% off from your second token. We also run seasonal promotions and occasional free-shipping offers, and playset pricing is available on request. Join the newsletter at tcgbling.com to catch current deals, and enter any code in the discount box at checkout.

Are the designs made by real artists?

Yes. All custom artwork is created by human artists, who are credited on their products and collections and paid royalties on sales — so buying a token directly supports independent creators.